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Security Systems in Salem
December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Salem?

An alarm system is designed to safeguard your family. But what happens in the event your home security alarms go off in Salem? What are the right steps to take to help make sure you and your loved ones are safe?

The most important first step is to remain calm. You should understand that your 24/7 monitoring professionals are there for you. Then take the steps described below to be ready for any urgent situation.

Our Committed Professionals Are There For You

A 24-hour monitoring agent is instantly notified whenever your Salem home security alarms go off. When a monitoring professional is informed, they will call you n a hurry to determine what set off the security system. Your system will activate due to a range of emergencies, including:

  • Criminal activity

  • Fire

  • Water infiltration

  • Accidentally setting off alarm

In circumstances when the alarm was set off by accident—like not remembering that your sensors are switched on when you unlatch a window or door— an agent will contact you and figure out if assistance is required. Supply them with your proper code, and they can deactivate the alarm.

If you have an urgent situation, your monitoring team member will send out your local emergency services, including firefighters, EMS, and law enforcement, to your property. They can also act as your proxy if you aren't at home. Your dedicated monitoring staff will even apprise emergency services on which entry sensor was tripped, helping them prepare for a potentially hazardous environment. The monitoring expert will maintain a connection with you to keep you calm and let you know what to do next.

Recommended Steps if Your Alarm Goes Off In Salem

Getting roused from bed in the middle of the night to your alarm blaring can be terrifying—even moreso if you aren’t clear as to why it’s going off. The smartest thing you should do is remain calm and follow these steps:

  • First, get somewhere safe. Collect all members of your family including pets as quick as you can and relocate to a secure room at your property or leave the premises entirely. It's a natural response to confront the emergency by yourself, but this may put you and your family at greater risk. Alternatively, focus on keeping you and your family members protected and let the professionals handle the crisis.

  • Secondly, take advantage of your home security app to keep connected with your monitoring team. They'll notify responders who will be on their way to your home within minutes.

  • Lastly, keep in close contact with your monitoring team and emergency professionals. You have the ability to be connected, so all parties are speaking on the same line. Conversely, if you can't be in direct contact with your emergency providers, get notifications through text messages. Even if it’s only a false alarm, it's wise to thoroughly communicate with everyone involved so you know what to do should a legitimate crisis take place.

Be Prepared For All Security Risks in Salem with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems takes pride in ensuring you and your family are completely protected. With 24-hour monitoring, smart locking systems, and entry-point sensors, your home will become the secure environment you intended it to be. Customize your ideal home security package by filling out the form on this page or dial (503) 300-4371 to get started.

Get A Free Quote For Your Salem Home Security System
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